What is your Modification Policy and Cancellation Policy?
Modification Policy
*Note: Reservation from Online Travel Agency (Airbnb, VRBO, booking.com, etc) should follow the policy from Online Travel Agency platform.
- Any modifications will be subject to availability and any applicable rate increases. $75 modification fee per modification transaction will apply.
- All promotional stays/discounts are void if adjusted and are subject to current nightly rates.
- This modification policy applied to all accommodation types, including tents, domes and any add-ons/enhancements you book.
- All rates are subject to state and local taxes.
- All rates are subject to change without notice.
Cancellation Policy
*Note: Reservation from Online Travel Agency (Airbnb, VRBO, booking.com, etc) should follow the policy from Online Travel Agency platform.
- 100% refund of the amount paid if you cancel at least 30 days before check-in.
- 50% refund of the amount paid if you cancel at least 14 days before check-in.
- No refund if you cancel less than 14 days before check-in.
- This cancellation policy applied to all accommodation types, including tents, domes and any add-ons/enhancements you book.
- Company Cancellation due to Inclement Weather: Cold or inclement weather will not permit refund for cancellation unless the company deems the conditions make staying with us unsafe. You acknowledge that Loving Heart Retreats reserves the right to cancel your stay at any time, including once you are checked in, due to dangerous weather, or other conditions, solely at our discretion. In the unusual case of a company cancellation due to inclement weather cancellation, guests will be reimbursed for any nights impacted due to the closure.
- All rates are subject to state and local taxes.
- All rates are subject to change without notice
Can I check-in early or check-out late?
Short answer is YES!
- For early check-in:
The normal check-in time is 4 PM. Guests can purchase the early check-in packages in the ADD-ON section on our website when you make your reservation. It costs $65 per hour and it allows guests to check in as early as 2 PM.
- For late check-out:
The normal checkout time is 11AM. Guests can purchase the late check-out packages in the ADD-ON section on our website when you make your reservation. It costs $65 per hour and it allows guests to checkout as late as 1PM.
What is your Pet Policy?
Our Pet Policy:
- Maximum 2 dogs are allowed per room/unit， $65/night per dog (sorry, no cats).
- Max 30 lbs per dog. Surcharge fee may apply for oversized dogs.
- Pets cannot be left unattended.
- Pets must be non-aggressive.
- Pets cannot be a nuisance to your neighbors.
- All dogs must be leashed while on the property and must be crated if left alone in the tents.
- You must clean up after your pet immediately no matter where on Campground property it does its business.
- Campers must be able to provide proof of current rabies vaccination upon request.
- Visitors cannot bring pets onto our campsite.
- Loving Heart Retreats Management reserves the right to not allow your pet on our site or to compel you to remove your pet from our site.
What’s Glamping?
Glamping is where the traditional styles of camping meet a modern approach. While the stunning views and adventurous retreat of the outdoors are experienced, modern luxury and amenities accompany you along the way. The world is transformed by technology and its simplicity, and glamping is here to maintain the awe of camping while making life easier for you.
Why is Glamping so popular?
Glamping is a trend that gained worldwide traction in 2010. The appeal of glamping has always been due to the comforts that it can offer.
Glamping is like camping, but with the added benefit of not having to worry about how comfortable your bed is at night and how you can take a bath or go to the toilet. You won’t have to worry about pitching your tent when you arrive and packing it up when it’s time to go. Glamping can make you feel like you’ve brought your home with you on a trip.
How’s glamping different from camping?
Well, the main difference lies in the comfort level and luxury factor. When you’re camping, everything is usually DIY. Wherever you go, you’ll pitch your own tent, cook your own food, bring your own sleeping bag, and clean up after yourself. With glamping, some or all of these are being taken care of for you.
Some glamping accommodations do have all the fittings of a luxury hotel suite, while some will just offer bare lodging that gives you a sturdy roof over your head, and protection against the elements.
What clothes should I bring?
You’re going to want to pack nice and comfortable sleepwear. Though instead of pajamas, wear layers that you can remove or add on when it gets either too warm or too chilly.
For summer glamping, make sure you pack and wear clothes that are lightweight and comfortable. Make sure your underwear is breathable, and that you bring a hat or a visor that keeps the sun’s light and rays from your eyes and face.
Long-sleeved shirts and pants may be counterintuitive because of the heat, but they can actually protect you against sunburn and unfamiliar plants and bugs when you’re hiking.
During the colder seasons, make sure you pack enough layers of clothing to protect you from frostbites and other cold-related injuries.
What can I do surrounding Glampsite?
Well, some of the most amazing views of nature surround our campsite. Inside our site, you’ll find ponds for fishing, trails for hiking, hot tubs for relaxing, and stars that fill the night sky.
Loving Heart Retreats is also surrounded by over 20 state parks. In the range of 30 minutes, you can find places to horseback ride, mountain bike, hike, sight-see , swim, hunt, and all outdoorsy activities you can think of. And if you desire, local cities and towns are nearby to explore.
Do you provide bedding?
Of course! We provide all bedding including luxuriously soft sheets, pillows down comforters and blankets. Need additional blankets on a chilly night? We’ve got you covered!
How are additional people accommodated in the tents with one king bed?
We can provide air mattress upon request. If you need to accommodate additional guests other than max allowed guests. Please submit your request at contact@lovingheartretreats.com
Do you have a quiet hour?
Yes, our site is there to encourage quiet time between 9PM and 9AM and ask all guests to be respectful of others.
Is there a minimum stay?
Yes, we do have a two nights minimum stay requirement.
Do you have a pool or hot tub at the Glampsite?
We don’t have a pool at each site, but we have hot tubs at some of the sites.
Please see our each site description.
What if I want to reschedule my booking at a later date?
Please visit the platform that you booked. Visit the cancellation policy and edit your booking. Or email us at contact@lovingheartretreats.com
Can I park in front of the tent or dome?
We ask that all vehicles park in the designated parking area of the camp to protect the safety of the camp and to save carbon emissions.
However, because the road is still being repaired earlier on, we will allow the vehicles to park in front of your booked Site while the repairs are being completed.
For the purpose of safety and long-term development, the vehicle should not exceed 10 MSP and should not honk the horn while driving through the camp. Maintaining a safe environment while driving.
Will my cell phone work at the glampsite?
It may varies based on your phone provider, but most of cases, your cell phone will work at site.
Can I lock the tent?
The tents do not have locks. We do suggest keeping all valuables such as cash, jewelry, cameras, passports, etc. with you or in a locked vehicle.
Is the camp lit at night?
Yes, we use solar pathway lighting around camp but make an effort to limit light pollution at our eco-conscious locations.
Is the electricity in the tents or domes?
Yes, each tent or dome has an electricity outlet. In the tent there is a mini fridge or coffee maker. However, to protect the environment, we use solar power equipment to power each SITE. As a result, please try to reduce the utilization rate of electrical appliances so that we can realize the ecological system together with our door, which is green and environmentally friendly.
Has a full kitchen in Site?
No, we don’t have a full kitchen on any site. Welcome to bring your own food.
We provide an outdoor grill for some of our tent. Please see amenities section for details.
Will there be anyone at the retreat to help me?
Yes, our retreat team is on site to make your stay more comfortable , so please don’t hesitate to reach out us or email us at contact@lovingheartretreats.com
Can I bring my pet glamping?
Yes, dogs are welcome. Two pets are maximum for each tent. Pet fee will apply.
We ask that they be kept on a leash and the owner cleans up after them. Pets are not to be left unattended in your tent at any time.
Do I have a discount for group booking?
Discount depends on a group size. Please email us your request to contact@lovingheartretreats.com
Do I need to pay a deposit for group booking?
Yes. If you interested in group booking or event planning, please contact us at contact@lovingheartretreats.com